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2021 / Electrifying progress

First analogue, now digital

    Project management actually existed back in the times of the Egyptian pyramids and the Great Wall of China. In its more recent form, things all began with the development of Gantt charts in the early 20th century. Since then, the world has become increasingly more complex and project management has also adapted over time. Project management at PSW is still relatively new. In 2016, the company carried out a strategic realignment to be better prepared for the numerous challenges facing the automotive industry.

    Erhard Dörr, Head of Project Management, joined PSW in 2017 and was tasked with introducing project management in the company. He remembers: “Back then a kind of PM existed, but was decentralized. Each department handled the projects based on its own experience. Of course, large vehicle projects couldn’t be developed in this way, but that was exactly what PSW wanted to accomplish.”

    The tools of project management

    Implementing holistic PM in an organization is in itself a major undertaking. An additional challenge faced by Erhard and his team was the need to introduce project management alongside realising the largest vehicle project in the history of PSW: “At the time, Audi commissioned us with large-scale development work for the Audi e-tron GT. PM processes were essential for a project of this size. However, we had to conceptualise PM at PSW from scratch while starting to develop the vehicle at the same time. We made a virtue out of necessity and in retrospect the topics actually benefitted from one another.”

    Faster and more efficient: PSW develops projects in a matrix structure.

    But where do you start? Which processes and tools do you introduce first? Erhard and his team took a pragmatic approach: “There are actually two pillars: On the one hand, there are generic processes and tools that are available as per the textbook. On the other hand, there were specific needs concerning the Audi e-tron GT, which we prioritised depending on their urgency. So we helped ourselves to existing PM tools and adapted the methods to PSW as required.”

    In order to ensure ideal cooperation between Audi and PSW, the team first introduced a series manufacturing management tool along with a matrix structure similar to that used by Audi. After this, they implemented the most important processes, for example risk management, which is based on the IPMA standard. One tool after the other was chosen and put to use in parallel with the vehicle development.

    Time for a summary: “With a great deal of commitment and a healthy amount of pragmatism, we implemented professional PM, for which we even received certification from TÜV-Süd. It's really impressive what a leap forward PSW has made in recent years,” says Erhard. So, does this mean mission accomplished and let’s kick back and relax? Of course not: “First we professionalised project management at PSW, now we are taking the next step: digitalising it.”

    Managing projects digitally: procom

    Up until now, project management was based on the maintenance of hundreds of different data and tables: for example cost calculations, schedules and capacity curves. On the one hand, manual data maintenance takes time, on the other hand, it increases error susceptibility. By using the project management software procom, PSW is now taking project management to the next level. “With the help of an external provider and on the basis of 271 in-company user stories, we have designed all of the project management functions and tools required for PSW“, says Marco Kroll, Head of PMT/Processes. “procom is our central and digital platform for all PM applications. We are currently in the roll-out phase. Once this is completed, our project management will be faster, more transparent and it will be automated in many areas.”

    Interview without words: procom

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    Erhard Dörr

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    Marco Kroll

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    Markus Götz

    Maximal transparency and wide-ranging functions

    Often time is of the essence in project management. Customers want to know progress of a project on a daily basis. In the past, it was necessary to view and consolidate numerous documents and tables to create such reports, which takes time. And what’s it like with procom?

    PMT/Processes employee Markus Götz, responsible for the implementation of procom, is convinced: “We are much faster with the new software and we create maximum transparency in the project. This applies to in-house stakeholders as well as to our customers. We can create project reports that are right up-to-date with just a few mouse clicks” he says. “We achieve this because procom accesses real system data. In the case of an amber traffic light, for example, this is backed up by system data that is automatically highly aggregated and thus leads to this status report”. In addition to daily reporting, procom also provides many other functions: calculations, risk management, resource planning and much more – all from a single source.

    “In theory, it is even possible for us to connect customers and external partners to the system and give them direct access,” explains Markus.
    Moreover, the process landscape in vehicle development is becoming increasingly complex: ASPICE (Automotive Software Process Improvement and Capability Determination) and Systems Engineering will soon be binding standards that a development partner such as PSW must reliably fulfil for customer projects. In the “old” world, it would have hardly been possible to meet these standards with Excel and the like. Using procom, however, means these project management requirements can also be managed on a centralised basis.

    Within a few years, PSW's project management has gone from being a decentralized activity to a professional process and it is now about to become completely digitalised. So, has the mission now been accomplished? Can we now lean back and relax? No – Erhard is already focussing on the next goal:

    My vision of procom is a comprehensive enterprise system, which is not only used in project management, but also supports all business processes in the company.

    Erhard Dörr Head of project management
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